Taradale RSA (“us”, “we”, or “our”) operates the Taradale RSA Membership App and the taradalersa.co.nz website (collectively, the “Service”).
This page explains what personal information we collect, how we use it, and the choices you have. By using the Service you agree to the collection and use of information in accordance with this policy.
Information We Collect
Membership & Account Data
When you use the membership app or portal, we collect and process:
- Full name, email address, and phone number
- Membership number, classification, and renewal date
- Account balance and transaction history
- Rewards programme progress (stamp cards, draw entries)
Payment Data
Payments are processed securely by Stripe. We do not store your full card number on our servers. Stripe may collect card details, billing address, and transaction information. For details see Stripe’s Privacy Policy.
Device & Usage Data
When you use the app we may collect device identifiers, push notification tokens, app version, and general usage information to operate and improve the Service.
Communications
If you opt in to push notifications, we will send you relevant updates about your membership, events, and promotions. You can disable notifications at any time in your device settings.
Website Data
Our website may collect standard usage data such as IP address, browser type, pages visited, and time of visit via cookies and analytics tools.
How We Use Your Information
- To manage your club membership and account
- To process payments and renewals
- To operate the rewards programme and monthly draw
- To send membership-related communications and notifications
- To provide customer support
- To improve and maintain the Service
- To comply with legal obligations
Cookies
Our website uses cookies to operate the Service and remember your preferences. You can instruct your browser to refuse cookies, though some parts of the Service may not function correctly without them.
- Session Cookies — to keep you logged in during a session
- Preference Cookies — to remember your settings
- Security Cookies — to protect against unauthorised access
Third-Party Services
Stripe
Stripe is used to process card payments. Stripe operates under its own privacy policy and is PCI-DSS compliant. See stripe.com/nz/privacy.
Google Analytics
We may use Google Analytics to monitor website traffic. You can opt out using the Google Analytics opt-out browser add-on. See Google’s Privacy Policy.
Expo & Firebase (App Platform)
The membership app is built on Expo and uses Firebase for push notifications. These services may collect device identifiers as part of their normal operation.
Data Storage & Security
Your personal data is stored on servers located in New Zealand or Australia. We take reasonable technical and organisational precautions to protect your data, but no method of transmission over the internet is 100% secure.
Data Retention
We retain your personal data for as long as your membership is active or as required for legal and accounting purposes. You may request deletion of your account by contacting us.
Disclosure of Data
We do not sell your personal data. We may disclose it where required to:
- Comply with a legal obligation
- Protect the rights or property of Taradale RSA
- Prevent wrongdoing or protect user safety
Children’s Privacy
The Service is not directed at anyone under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will remove it.
Links to Other Sites
The Service may contain links to third-party websites. We have no control over and assume no responsibility for the privacy practices of those sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Service after changes constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@taradalersa.co.nz
- Phone: 06 844 4808
- Website: taradalersa.co.nz/contact-rsa-taradale-club/